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Learn about roles in project delivery

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Role summary

An Advisor is a leading authority in project delivery, providing expert guidance and solutions to highly complex functional issues. They are considered industry experts in their field and hold a high level of credibility with senior stakeholders. An Advisor informs key decisions, helps shape approaches, sets standards, or arbitrates disputes. They may work within a major project or programme or take on a central role influencing across government.

Typical role responsibilities

Responsibility Detail
Provide expert advice Offers expert advice in one or more specialist areas to inform decision-making, approaches, and to resolve challenges. This advice may shape standards and approaches across the function or assist the Project Manager and their team. Uses expertise to shape solutions to complex functional problems, provide examples, and develop standards, guidelines, and other functional materials. Contributes to management reviews and functional strategies. This role may include supervising other professional or administrative staff.
Development of other professionals Advises on the development of other professionals within a specialised area, including skill and competency development, and recommends courses, qualifications, and articles. Leads direct training and coach and mentor other professionals. Commits to their own professional development and establishes diverse industry connections.
Reviews Provides expert advice in specialist areas during project reviews, peer reviews, peer assists, stage gate reviews, and similar activities.
Arbitration As a recognised industry expert, acts as an arbitrator to resolve disputes related to their area of expertise.
Digital and data Provides advice on the selection and use of digital tools and data analytics to optimise project delivery. Guides project teams on integrating digital solutions that align with strategic objectives and improve decision-making processes.
Sustainability Ensures that environmental and social considerations are embedded in programme design, procurement and monitoring processes.

Entry route

Project delivery professional

Suitable for individuals who have held several senior and lead roles in complex projects related to their area of specialisation.

Non-project delivery professional

Not normally suitable for individuals without previous project delivery experience.

Technical competencies

Help with competency levels

None: No knowledge and no experience.

Awareness: Basic knowledge and limited or no experience. You understand how it can be applied. You can describe the benefits and importance. You may have applied it in a low complexity project under supervision or assisted others in delivering it.

Working: Working knowledge and practical experience. You have a good understanding of this competence. You have applied this independently in low complexity projects and/or under supervision in more complex projects.

Practitioner: Detailed knowledge and significant experience. You have a deep understanding of this competence. You have applied this independently in medium and/or highly complex projects. You advise and may supervise others in the delivery of this competence. You can adapt your approach to meet the requirements of the project.

Expert: Expert knowledge and experience. You are considered an expert within government and in the wider profession. You have applied this competence in multiple complex projects. You have been responsible for developing unique variations to suit specific situations. You champion capability development in this area.

Competency area Level
Commercial and procurement
The ability to work with commercial colleagues to procure goods and services and manage contracts effectively to deliver the work.
Practitioner
Requirements management
The ability to capture stakeholder needs, assess, define and justify those needs to arrive at an agreed schedule of requirements for the work.
Working
Solutions development
The ability to identify, document and analyse the various delivery options and select the optimal solution for the work.
Working
Planning
The ability to define the fundamental components of the work in terms of its scope, deliverables, time scales, resource requirements and budget. It also includes the production of broader plans incorporating risk and quality to provide a consolidated overview of the work.
Practitioner
Scheduling
The ability to develop, produce and maintain schedules for activities that take account of dependencies, resource requirements and constraints in order to enable the efficient realisation of benefits.
Working
Resource management
The ability to identify, profile, secure and manage the resources required to deliver the work.
Working
Budgeting and cost management
The ability to estimate costs, produce a budget and control forecasts and actual spend against budget.
Working
Risk and issue management
The ability to systematically identify and monitor risks and issues, planning how to mitigate or respond to those risks and issues and implementing the responses.
Working
Quality management
The ability to plan, develop, maintain and apply quality management processes to ensure adherence to those standards throughout the lifecycle of the work.
Practitioner
Business change and implementation
The ability to integrate the solution into operations ensuring that activities are planned and completed to enable the business to implement the change and realise the benefits.
Practitioner
Governance
The ability to clearly define roles, responsibilities and accountabilities and establish controls and approval routes appropriate to each stage of the work to monitor progress and compliance.
Practitioner
Frameworks and methodologies
The ability to identify and amend appropriate frameworks and methodologies to enable a consistent and efficient approach to delivery at all stages of the lifecycle.
Working
Stakeholder engagement
The ability to systematically identify, analyse and communicate with stakeholders, using appropriate channels, to ensure all those impacted by the change are engaged, taking account of their levels of influence and particular interests.
Expert
Assurance
The ability to establish, plan and manage reviews at appropriate points through the life cycle to provide confidence that the work can be delivered to the agreed outcomes and benefits within time, cost, quality, and other constraints.
Working
Change control
The ability to establish protocols to manage and document all requests for changes to scope, timescales, costs, benefits or other approved baselines for the work. This includes the capture, evaluation and approval or rejection of change requests.
Working
Business case development
The ability to prepare, develop, commission and update business cases to justify the initiation and continuation of projects in terms of benefits, value for money and risk.
Practitioner
Asset allocation
The ability to recommend how financial and other resources should be allocated between projects in order to optimise the organisation's return on investment (ROI). This includes the determination of which projects should be initiated, continued or closed to best support the organisations strategic objectives.
Working
Benefits management
The ability to identify, value, plan and track benefits to justify investment and ensure the expected outcomes and social value are realised.
Expert
Knowledge management
The ability to identify, share and promote best practices and lessons learned to create a culture of learning and good practice that supports continuous improvement to optimise project delivery.
Working
Digital and data
The ability to effectively leverage digital tools and data analytics for better project delivery outcomes. Combining an understanding of digital technologies with the ability to manage, interpret and utilise data to make informed decisions, improve efficiency and achieve outcomes and benefits.
Expert
Sustainability
The ability to incorporate environmental and social considerations into the strategic objectives of the work and to effectively identify, assess and manage these throughout the lifecycle, seeking to maximise benefits and mitigate negative impacts.
Practitioner

Behavioural competencies

Help with competency levels

None: No knowledge and no experience.

Awareness: Basic knowledge and limited or no experience. You understand how it can be applied. You can describe the benefits and importance. You may have applied it in a low complexity project under supervision or assisted others in delivering it.

Working: Working knowledge and practical experience. You have a good understanding of this competence. You have applied this independently in low complexity projects and/or under supervision in more complex projects.

Practitioner: Detailed knowledge and significant experience. You have a deep understanding of this competence. You have applied this independently in medium and/or highly complex projects. You advise and may supervise others in the delivery of this competence. You can adapt your approach to meet the requirements of the project.

Expert: Expert knowledge and experience. You are considered an expert within government and in the wider profession. You have applied this competence in multiple complex projects. You have been responsible for developing unique variations to suit specific situations. You champion capability development in this area.

Competency area Level
Visible leadership
The ability to engage, motivate and coach others. To act as a role model and inspire and empower others. Aligned to the leadership Civil Service behaviour.
Practitioner
Credible action
The ability to promote the wider public good in all actions and to act in a morally, legally and socially appropriate manner at all times. Challenges unacceptable behaviour. Aligned to the leadership Civil Service behaviour.
Expert
Working with ambiguity
The ability to work in an environment of uncertainty and continual change. Able to feel comfortable making decisions and setting direction without having the full picture and re-focus as details emerge. Can apply knowledge and techniques to reduce ambiguity. Aligned to the making effective decisions Civil Service behaviour.
Practitioner
Collaboration
The ability to establish and develop productive relationships with internal and external stakeholders, bringing people together to benefit the project. Aligned to the working together Civil Service behaviour.
Expert
Influencing
The ability to influence, change and impact decisions with both internal and external stakeholders. Aligned to the communicating and influencing Civil Service behaviour.
Expert
Conflict resolution
The ability to recognise, anticipate and effectively deal with existing or potential conflicts at an individual, team or strategic level. Aligned to the working together and leadership Civil Service behaviours.
Practitioner
Inspiring others
The ability to create and present a compelling vision and set clear direction, that motivates others to work towards a common goal. Aligned to the leadership Civil Service behaviour.
Practitioner
Resilience
The ability to adapt to changing circumstances and adverse situations whilst remaining calm, reassuring others and maintaining performance. Aligned to the delivering at pace Civil Service behaviour.
Practitioner
Innovation
The ability to think of, research and apply new ideas and ways of doing things. Encourages and supports innovations from others, is willing to experiment and follow ideas through to implementation. Aligned to the changing and improving Civil Service behaviour.
Expert
Culture change
The ability to plan, lead and effect positive cultural change, securing commitment and buy-in, and promoting a positive long term vision. Recognises when broader culture change is necessary to deliver a project. Aligned to the seeing the big picture, and changing and improving Civil Service behaviours.
Practitioner
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