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Overview

Competencies are the skills, knowledge, behaviours and experience that are needed to do something successfully.

There are 31 project delivery competencies which are grouped into two areas:

The project delivery competencies are used to indicate the typical skills, knowledge and experience required for each of the project delivery roles.

Who can use project delivery competencies?

The project delivery competencies are for all government staff working in a project delivery role, or anyone who wants to find out more about what is required for different project roles. They are also for some members of the wider public sector who have adopted our model.

How to use the project delivery competencies

Competencies are linked to your performance and development and you can use them to support appraisal and career conversations with your line manager. Understanding which competencies are your strengths and which are areas for development will help you to agree what to focus on and may help inform your future career planning.

You can evaluate yourself against the project delivery competencies using the Government Online Skills Tool (GOST). This will enable you to compare your own competence profile to the project delivery roles. You should regularly review and update any changes to your competence profile in the GOST, particularly prior to your development discussions.

Remember that the competence profiles are for guidance only and shouldn’t be used as an exact measure for a particular role.

Technical competencies

Commercial and procurement

The ability to work with commercial colleagues to procure goods and services and manage contracts effectively to deliver the work.

Requirements management

The ability to capture stakeholder needs, assess, define and justify those needs to arrive at an agreed schedule of requirements for the work.

Solutions development

The ability to identify, document and analyse the various delivery options and select the optimal solution for the work.

Planning

The ability to define the fundamental components of the work in terms of its scope, deliverables, time scales, resource requirements and budget. It also includes the production of broader plans incorporating risk and quality to provide a consolidated overview of the work.

Scheduling

The ability to develop, produce and maintain schedules for activities that take account of dependencies, resource requirements and constraints in order to enable the efficient realisation of benefits.

Resource management

The ability to identify, profile, secure and manage the resources required to deliver the work.

Budgeting and cost management

The ability to estimate costs, produce a budget and control forecasts and actual spend against budget.

Risk and issue management

The ability to systematically identify and monitor risks and issues, planning how to mitigate or respond to those risks and issues and implementing the responses.

Quality management

The ability to plan, develop, maintain and apply quality management processes to ensure adherence to those standards throughout the lifecycle of the work.

Business change and implementation

The ability to integrate the solution into operations ensuring that activities are planned and completed to enable the business to implement the change and realise the benefits.

Governance

The ability to clearly define roles, responsibilities and accountabilities and establish controls and approval routes appropriate to each stage of the work to monitor progress and compliance.

Frameworks and methodologies

The ability to identify and amend appropriate frameworks and methodologies to enable a consistent and efficient approach to delivery at all stages of the lifecycle.

Stakeholder engagement

The ability to systematically identify, analyse and communicate with stakeholders, using appropriate channels, to ensure all those impacted by the change are engaged, taking account of their levels of influence and particular interests.

Assurance

The ability to establish, plan and manage reviews at appropriate points through the life cycle to provide confidence that the work can be delivered to the agreed outcomes and benefits within time, cost, quality, and other constraints.

Change control

The ability to establish protocols to manage and document all requests for changes to scope, timescales, costs, benefits or other approved baselines for the work. This includes the capture, evaluation and approval or rejection of change requests.

Business case development

The ability to prepare, develop, commission and update business cases to justify the initiation and continuation of projects in terms of benefits, value for money and risk.

Asset allocation

The ability to recommend how financial and other resources should be allocated between projects in order to optimise the organisation’s return on investment (ROI). This includes the determination of which projects should be initiated, continued or closed to best support the organisations strategic objectives.

Benefits management

The ability to identify, value, plan and track benefits to justify investment and ensure the expected outcomes and social value are realised.

Knowledge management

The ability to identify, share and promote best practices and lessons learned to create a culture of learning and good practice that supports continuous improvement to optimise project delivery.

Digital and data

The ability to effectively leverage digital tools and data analytics for better project delivery outcomes. Combining an understanding of digital technologies with the ability to manage, interpret and utilise data to make informed decisions, improve efficiency and achieve outcomes and benefits.

Sustainability

The ability to incorporate environmental and social considerations into the strategic objectives of the work and to effectively identify, assess and manage these throughout the lifecycle, seeking to maximise benefits and mitigate negative impacts.

Behavioural/leadership competencies

Visible leadership

The ability to engage, motivate and coach others. To act as a role model and inspire and empower others. Aligned to the leadership Civil Service behaviour.

Credible action

The ability to promote the wider public good in all actions and to act in a morally, legally and socially appropriate manner at all times. Challenges unacceptable behaviour.

Aligned to the leadership Civil Service behaviour.

Working with ambiguity

The ability to work in an environment of uncertainty and continual change. Able to feel comfortable making decisions and setting direction without having the full picture and re-focus as details emerge. Can apply knowledge and techniques to reduce ambiguity. Aligned to the making effective decisions Civil Service behaviour.

Collaboration

The ability to establish and develop productive relationships with internal and external stakeholders, bringing people together to benefit the project. Aligned to the working together Civil Service behaviour.

Influencing

The ability to influence, change and impact decisions with both internal and external stakeholders. Aligned to the communicating and influencing Civil Service behaviour.

Conflict resolution

The ability to recognise, anticipate and effectively deal with existing or potential conflicts at an individual, team or strategic level. Aligned to the working together and leadership Civil Service behaviours.

Inspiring others

The ability to create and present a compelling vision and set clear direction, that motivates others to work towards a common goal. Aligned to the leadership Civil Service behaviour.

Resilience

The ability to adapt to changing circumstances and adverse situations whilst remaining calm, reassuring others and maintaining performance. Aligned to the delivering at pace Civil Service behaviour.

Innovation

The ability to think of, research and apply new ideas and ways of doing things. Encourages and supports innovations from others, is willing to experiment and follow ideas through to implementation. Aligned to the changing and improving Civil Service behaviour.

Culture change

The ability to plan, lead and effect positive cultural change, securing commitment and buy-in, and promoting a positive long term vision. Recognises when broader culture change is necessary to deliver a project. Aligned to the seeing the big picture, and changing and improving Civil Service behaviours.

Standard levels for competence evaluation

None

No knowledge and no experience.

Awareness

Basic knowledge and limited or no experience. You understand how it can be applied. You can describe the benefits and importance. You may have applied it in a low complexity project under supervision or assisted others in delivering it.

Working

Working knowledge and practical experience. You have a good understanding of this competence. You have applied this independently in low complexity projects and/or under supervision in more complex projects.

Practitioner

Detailed knowledge and significant experience. You have a deep understanding of this competence. You have applied this independently in medium and/ or highly complex projects. You advise and may supervise others in the delivery of this competence. You can adapt your approach to meet the requirements of the project.

Expert

Expert knowledge and experience. You are considered an expert within government and in the wider profession. You have applied this competence in multiple complex projects. You have been responsible for developing unique variations to suit specific situations. You champion capability development in this area.

Comparison to the APM Competence Framework

Project Delivery Capability Framework technical competencies APM competencies
Commercial and procurement skills  7 Procurement

27 Contract management

 Requirements management 19 Requirements management

3 Sustainability

Solutions development 20 Solutions development
Planning 2 Integrated planning
Scheduling 23 Schedule management
Resource management 24 Resource management

25 Resource capacity planning

10 Capability development

 Budgeting and cost management 4 Financial management

26 Budgeting and cost control

Risk and issue management 28 Risk and issue management
Quality management 21 Quality management
Business change and implementation 11 Transition management
 Governance 2 Governance arrangements

8 Reviews

Frameworks and methodologies 1 Life cycles
 Stakeholder engagement  13 Stakeholder engagement and communication management
Assurance 9 Assurance

8 Reviews

Change control 29 Change control
Business case development  5 Business case
Asset allocation  6 Portfolio shaping
Benefits management 12 Benefits management
Knowledge management No direct equivalent
Digital and data No direct equivalent but the APM Project Data Analytics Skills Framework may be a useful reference.
Sustainability 3 Sustainability

 

 

Project Delivery Capability Framework behavioural/leadership competencies APM competencies
 Visible leadership 16 Team management

15 Leadership

17 Diversity and Inclusion

10 Capability development

Credible action 18 Ethics, compliance and professionalism

3 Sustainability

Working with ambiguity 15 Leadership
Collaboration 15 Leadership
 Influencing 15 Leadership
Conflict resolution 14 Conflict resolution
 Inspiring others 15 Leadership
Resilience 15 Leadership
Innovation No direct equivalent
Culture change No direct equivalent

 

Project complexity

The portfolios, programmes and projects delivered across government vary significantly in terms of their nature and the challenges they present. This can make it difficult to draw a direct comparison between them. There are various methodologies used to determine project delivery complexity across government work. In general, the more complex the work, the greater level of expertise and experience needed to manage it.

This is why we have shown a correlation between our job roles and the level of project complexity. This is for guidance only and should not be used as an absolute measure.

Project complexity is influenced by a range of factors. Projects with a low level of complexity are generally characterised by having a high degree of certainty, are smaller in size, have clear stakeholders and can be managed using standard procedures and methodologies. Projects with a high level of complexity are generally characterised as having a high degree of uncertainty, are large in size, politically sensitive, technically complex, have a large number of stakeholders and often need procedures and methodologies to be adapted to suit unique situations

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