AssureAssist impact survey

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We are collecting feedback from different AssureAssist user groups so we can understand what is working well, where AssureAssist is saving time, and where improvements are needed before wider rollout.

Your response is important because different roles use AssureAssist in different ways. Feedback from NISTA Assurance Leads, NISTA Assurance Team members, Review Teams and Project Teams will help us prioritise practical improvements to the service, workflow, guidance and future functionality.

The survey should take around 3 to 5 minutes. Please answer based on your most recent AssureAssist-supported review or interaction.

About you and your AssureAssist interaction

What is your main AssureAssist user role?(Required)

NISTA assurance lead

Assurance team

NISTA review team

Project team

Other

What is your main role?

Which review or project are you responding about?(Required)

Did you use or interact with AssureAssist for this review?(Required)

Yes, directly

I saw AssureAssist outputs only

Not sure

If you did not use AssureAssist directly, why not?(Required)

No access

Did not know how or when to use it

Not relevant to my role

Technical issue

Other

Why else did you not use AssureAssist directly?

AssureAssist impact and benefits

Overall, how useful was AssureAssist for your role in this review?(Required)

Very useful

Useful

Moderately useful

Slightly useful

Not useful at all

How strongly do you agree or disagree that AssureAssist made the review process more efficient?(Required)

Strongly agree

Agree

Neither agree nor disagree

Disagree

Strongly disagree

Roughly how many hours, if any, did AssureAssist save you overall?

Enter 0 if none

For you what were some of the positive impacts of using AssureAssist?(Required)

Saved time

Improved quality of analysis

Improved consistency

Helped identify risks and/or issues

Improved access to evidence

No positive impact

Other

What other positive impact?

Why did you choose the positive impact(s) selected?

Role-specific questions

How useful was AssureAssist in shaping the lines of inquiry or review focus?(Required)

Very useful

Useful

Moderately useful

Slightly useful

Not useful at all

Did AssureAssist help the review align with gate criteria from the workbooks?(Required)

Yes

Partly

Not sure

Did AssureAssist help identify risks or issues earlier than usual?(Required)

Yes

Partly

Not sure

How confident were you in the final recommendations in the final report?(Required)

Very confident

Confident

Moderately confident

Slightly confident

Not confident at all

What should be improved first, if anything, when in the use of AssureAssist?

Role specific questions

Which assurance team tasks did you use AssureAssist for?(Required)

Review setup

User setup

Project configuration

Document management

Dashboard

Chatbot

Review notes

Findings

How easy was it to onboard reviews, users and documents?(Required)

Very easy

Easy

Neither easy nor difficult

Difficult

Very difficult

How strongly do you agree or disagree that AssureAssist fits well into the assurance process?(Required)

Strongly agree

Agree

Neither agree nor disagree

Disagree

Strongly disagree

What was the biggest blocker to using AssureAssist effectively?(Required)

Nothing

Access

Data or documents

Setup process

Technical issue

Output quality

User confidence

Other

What other blocker?

What improvement would most help assurance team users, if anything, in the use of AssureAssist?

Role-specific questions

Which review team features did you use?(Required)

Dashboard

Chatbot

Rating responses

Document viewer

Upload or view review notes

Report writing

Review findings

How helpful was AssureAssist in helping you prepare for project team interviews?

Very helpful

Helpful

Moderately helpful

Slightly helpful

Not helpful at all

Roughly how many hours would reviewing documents and identifying key risks and issues usually have taken without AssureAssist?

Roughly how many hours did reviewing documents and identifying key risks and issues take with AssureAssist?

Roughly how many hours would drafting the final report have taken without AssureAssist?

Roughly how many hours did drafting the final report take with AssureAssist?

How strongly do you agree or disagree that AssureAssist helped you find relevant evidence in the document set?(Required)

Strongly agree

Agree

Neither agree nor disagree

Disagree

Strongly disagree

How strongly do you agree or disagree that AssureAssist improved the quality of your analysis or contribution to the review?(Required)

Strongly agree

Agree

Neither agree nor disagree

Disagree

Strongly disagree

How strongly do you agree or disagree that AssureAssist supported the drafting and development of review findings and report content?(Required)

Strongly agree

Agree

Neither agree nor disagree

Disagree

Strongly disagree

What made AssureAssist difficult to use, if anything?

Role-specific questions

Which project team actions did you complete in AssureAssist?(Required)

Upload documents

View uploaded documents

Delete or replace documents

None

Other

What other actions did you complete?

How easy was it to upload, manage and access project documents in AssureAssist?(Required)

Very easy

Easy

Neither easy nor difficult

Difficult

Very difficult

Did AssureAssist create additional burden for your team?(Required)

Yes

Not sure

What additional burden did AssureAssist create for your team?(Required)

How strongly do you agree or disagree that the review focused on the most important risks and issues?(Required)

Strongly agree

Agree

Neither agree nor disagree

Disagree

Strongly disagree

How strongly do you agree or disagree that the final recommendations were clear, specific and supported by evidence?(Required)

Strongly agree

Agree

Neither agree nor disagree

Disagree

Strongly disagree

What would improve the project team experience?

Overall feedback and improvement priorities

How likely are you to use or support the use of AssureAssist in future reviews?(Required)

Very likely

Likely

Neither likely nor unlikely

Unlikely

Very unlikely

How likely are you to recommend AssureAssist to colleagues involved in assurance reviews?(Required)

Very likely

Likely

Neither likely nor unlikely

Unlikely

Very unlikely

Is there anything else you want to tell us about AssureAssist’s impact or experience of using AssureAssist?

Cookies on Government Project Delivery

Important

Important

AssureAssist impact survey

About you and your AssureAssist interaction

AssureAssist impact and benefits

Role-specific questions

Role specific questions

Role-specific questions

Role-specific questions

Overall feedback and improvement priorities

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