Glossary

Terms beginning with O

other related work (project delivery)

In the context of project delivery, other related work comprises work within a portfolio or programme which is not managed as a project.

Note: examples of other related work are support services (such as for finance and human resources, support offices and specialist information and engineering offices), ongoing improvement initiatives not run as projects, service delivery and business as usual operations.

outcome

The result of change normally affecting real-world behaviour or circumstances.

Note: outcomes are desired when a change is conceived.

Note: outcomes are achieved as a result of the activities undertaken to effect the change; they are the manifestation of part or all of the new state conceived in the target operating model.

output

A specialist product (the tangible of intangible artefact) that is produced, constructed or created as a result of a planned activity and handed over to users.