Guidance
Glossary
Definitions of terms that have specific meanings in a project delivery context.
From:
Government Project Delivery
Terms beginning with U
- user
-
A person whose needs are, or are to be met, by a product, service or process.
Note: Users have a direct relationship with the product, service or process and might be end-users (such as a member of the public or a government official) or other users (such as those who maintain the product, service or process).
- user needs
-
Prerequisites identified as necessary for a user, or a set of users, to achieve an intended outcome, implied or stated within a specific context of use.
Note: a user need is independent of any proposed solution for that need.